Please visit our knowledgebase for a complete description of our platform.
Did not find what you were looking for? Feel free to contact our support team.
You can always send a direct message to the owner by accessing the owners' profile page. We do not disclose owner's phone number before your booking request is accepted. If you require talking to owner before making a booking, please send a message asking owner to call you up directly.
Our platform insurance covers most of Europe in addition to a few bordering countries. You can see the entire coverage area under Insurance terms.
The insurance excess is the responsibility of the renter. Out2Camp will assist the owner in collecting the excess fee. Owner is refunded as soon as the damage is approved by our insurance company.
Minor damages should be handled directly between owner and renter upon returning the vehicle.
It's a combination of several factors; your driving license, the weight of your car, and the weight of the caravan. See details and calculations